Operational AI in the Supply Chain: How Context Empowers Agents and Humans to Operate Side by Side

The path to autonomous supply chain operations requires more than just transparency and generic AI solutions. It requires technologies that understand your company's operational realities—a connecting link that ties together all your internal silos, external suppliers, and customers to create a contextual foundation for coordinated, autonomous AI agents that collaborate with humans.

In this Supply Chain Now and Celonis webinar , hosted by Scott Luton and Jake Barr , Alejandra Quinones and Christoph Schettler of Celonis will explore how creating this unique operational context enables human experts and AI agents alike to understand past performance, monitor current operations, and make better decisions about future “what if” scenarios.

This contextual foundation helps ensure AI agents act appropriately within defined parameters while accelerating decision making across your entire value chain.

Key Takeaways

1. Why generic AI fails without an understanding of your organization's unique operational DNA
2. How operational context bridges departmental silos and drives cross-functional collaboration
3. Best practices for establishing a context layer that supports autonomous decision making

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