The State of US Omnichannel 2026: The New Way to Fail at Omnichannel Looks Exactly Like Succeeding at It
RETHINK Retail’s report examines how retailers coordinate e-commerce, stores and fulfillment while managing delivery costs and margins.
It looks beyond channel features to the operational choices behind inventory accuracy, delivery promises and returns. Topics include using stores for fulfillment, the economics of fast delivery, and the role of retail media and memberships in supporting delivery costs.
Request the report to review the publisher’s research in the context of your own retail operations.