Quick Answer
SAP Joule is moving supply-chain AI beyond conversational access toward assistants, specialized agents, and governed execution. This analysis explains the decision layer enterprises need between AI capability and operational action.
Conversational AI changed the interface to enterprise software. Agentic AI is beginning to change the workflow underneath it.
That distinction is essential for supply chain executives evaluating SAP Joule, Joule Assistants and AI agents.
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