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An executive operating model for redesigning five critical supply chain decision families around agentic AI, bounded autonomy, explicit decision rights, workflow governance, and measurable outcomes.
Agentic AI is pushing supply chain leaders toward a question that is more consequential than technology selection: how should the enterprise divide decision work between people, assistants, and autonomous agents?
The answer cannot be “automate everything.” Supply chain decisions vary in frequency, reversibility, materiality, policy sensitivity,y and cross-functional impact. A low-risk inventory parameter adjustment is not equivalent to changing a strategic supplier, overriding a production plan, or altering a customer commitment. An autonomous supply chain therefore needs a portfolio of decision models rather than one universal level of automation.
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