Quick Answer
A practical decision framework for supply chain leaders to determine when process intelligence, automation, AI copilots, or agents fit a workflow based on complexity, impact, context, and authority.
Supply-chain leaders evaluating AI often face a category problem. Process mining, process intelligence, automation, copilots, and AI agents can all improve operations, but they solve different parts of the problem.
The executive decision should not be “Which technology is most advanced?” It should be “Which operating capability does this workflow require?”
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